At pks1, your personal data is treated with the same seriousness as your winnings. This policy explains exactly what information we collect, why we collect it, and how we keep it safe — in plain, straightforward language.
Six pillars of our privacy commitment to every player on the platform
All personal data collected by pks1 is stored on encrypted, access-controlled servers. We use industry-standard AES-256 encryption at rest and TLS 1.3 in transit, so your details are never exposed during storage or transfer.
pks1 does not sell, rent, or trade your personal information to third-party advertisers or data brokers. Your data is used exclusively to operate and improve your pks1 experience — nothing more, nothing less.
You have the right to access, correct, or request deletion of your personal data at any time. Submit a request through our 24/7 live chat or email support and our compliance team will respond within 10 business days.
Financial information — including JazzCash, EasyPaisa, and banking details — is processed through PCI-DSS compliant payment gateways. pks1 never stores your full card numbers or mobile banking PINs on our servers.
We use cookies strictly for session management, platform performance analytics, and fraud detection. You can manage cookie preferences through your browser settings. We do not use third-party tracking cookies for advertising profiling.
pks1 operates under international licensing obligations that mandate strict data handling standards. Our privacy practices are reviewed regularly by our internal compliance team to align with applicable data protection regulations.
Welcome to the Privacy Policy of pks1 ("we", "us", "our", "the Platform"). pks1 is Pakistan's premier online casino and sports betting platform, serving players across Karachi, Lahore, Islamabad, Faisalabad, and beyond. We are fully committed to protecting the privacy and personal data of every user who visits or registers on pks1.
This Privacy Policy explains how pks1 collects, uses, stores, and protects your personal information when you access our website, create an account, deposit funds, place wagers, or interact with our customer support team. It applies to all users of the pks1 platform regardless of your location within Pakistan or internationally.
By registering a pks1 account or continuing to use our platform, you acknowledge that you have read and understood this Privacy Policy and consent to the data practices described herein. This Policy should be read alongside our Terms & Conditions and Responsible Gaming guidelines.
Our core commitment: pks1 will never sell, rent, or trade your personal data to third-party advertisers or data brokers. Your information is used solely to operate, secure, and improve your experience on the pks1 platform.
pks1 collects personal data that falls into the following categories:
pks1 collects your personal data through the following means:
| Collection Method | Data Types Collected |
|---|---|
| Account Registration | Name, email, mobile number, date of birth, password |
| Identity Verification | CNIC copy, selfie photo, proof of address |
| Payment Processing | Payment method details, transaction records |
| Platform Usage | IP address, device info, session logs, game history |
| Customer Support | Chat transcripts, email content, complaint records |
| Cookies & Analytics | Browser behaviour, session tokens, performance metrics |
We do not purchase personal data from third-party data brokers or marketing lists. All data we hold about you originates directly from your interactions with the pks1 platform.
pks1 processes your personal data for the following lawful purposes:
pks1 will never use your personal data to make automated decisions that significantly affect you — such as permanently banning your account — without human review. All major account actions involve a real member of our compliance team.
pks1 does not sell your personal data. We share your information only in the limited circumstances described below, and always subject to appropriate contractual safeguards:
We engage carefully vetted third-party service providers who process data strictly on our behalf, including payment processors (for JazzCash, EasyPaisa, and card payments), identity verification services, cloud hosting providers, and customer support software vendors. These providers are contractually prohibited from using your data for their own purposes.
pks1 may disclose your personal data to government bodies, law enforcement agencies, or our licensing authority when required by law or when we have a good-faith belief that disclosure is necessary to protect the rights, property, or safety of pks1, our players, or the public. This includes compliance with AML and CTF reporting obligations.
In the event of a merger, acquisition, or sale of all or a portion of pks1's business assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such change via a prominent notice on the pks1 platform at least 30 days prior to the transfer taking effect.
In any other situation where we wish to share your data with a third party, we will ask for your explicit consent first and clearly explain the purpose and recipient before proceeding.
pks1 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by our legal and regulatory obligations. The following general retention periods apply:
| Data Category | Retention Period |
|---|---|
| Account registration data | Duration of account + 5 years post-closure |
| Identity verification documents (KYC) | 5 years from date of verification |
| Transaction & financial records | 7 years (AML compliance requirement) |
| Game activity & betting logs | 3 years from date of activity |
| Customer support records | 3 years from date of interaction |
| Marketing preferences & opt-ins | Until withdrawal of consent or account closure |
| Technical logs & IP records | 12 months on a rolling basis |
Following the expiry of the applicable retention period, your data is securely deleted or anonymised such that it can no longer be linked to you as an individual.
pks1 takes the security of your personal data seriously. We maintain a layered security architecture that includes the following technical and organisational safeguards:
While we apply industry-leading security practices, no online platform can guarantee absolute security. In the unlikely event of a data breach that affects your personal information, pks1 will notify affected users promptly and take all necessary remediation steps.
pks1 uses cookies and similar tracking technologies to ensure the platform functions correctly and to improve user experience. The cookies we use fall into the following categories:
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Essential Cookies | Session management, login authentication, platform functionality | No — required for the site to work |
| Analytics Cookies | Aggregate usage statistics to improve platform performance | Yes — via browser settings |
| Security Cookies | Fraud detection, bot prevention, account protection | No — required for security |
| Preference Cookies | Remembering language, display, and game settings | Yes — via browser settings |
pks1 does not use third-party advertising cookies or retargeting pixels. You can manage cookie preferences at any time through your browser's privacy settings. Disabling essential or security cookies may affect platform functionality.
As a pks1 user, you hold the following rights with respect to your personal data. To exercise any of these rights, please contact our support team via live chat or email:
pks1 will respond to all privacy rights requests within 10 business days. In cases of exceptional complexity, we may extend this by a further 20 business days and will notify you of the extension.
pks1 operates a strict 21+ policy. Our platform is not intended for, marketed to, or accessible by persons under the age of 21. We do not knowingly collect personal data from anyone under 21 years of age.
Age verification is conducted as part of the account registration and KYC process. If we discover that an account has been created by or on behalf of a person under 21, we will:
If you are a parent or guardian and believe your child has registered an account on pks1, please contact our support team immediately via live chat or email so we can take swift action.
As an internationally licensed gaming operator, pks1 may process and store your personal data on servers located outside of Pakistan. In such cases, we ensure that appropriate safeguards are in place to protect your data to a standard equivalent to or exceeding that required under applicable Pakistani data protection principles.
These safeguards may include contractual clauses with data processors that bind them to maintain comparable data protection standards, as well as technical measures such as encryption and access controls described in Section 7 of this Policy.
By using pks1, you acknowledge that your data may be transferred to and processed in countries other than Pakistan for the purposes described in this Policy.
pks1 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, new platform features, or evolving regulatory requirements. When material changes are made, we will:
Your continued use of pks1 after the effective date of any update constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay informed of how your data is being handled.
If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data, please reach out to our dedicated support team:
Our privacy and compliance team handles all data protection matters with full confidentiality. Players from Karachi, Lahore, Islamabad, Faisalabad, and across Pakistan can reach us around the clock.
All privacy rights requests are handled by our dedicated compliance team and kept strictly confidential. We will never share details of your privacy request with any third party unless required by law.
Your data is protected, your payments are secure, and your privacy is respected. Join thousands of players across Pakistan enjoying cricket betting, live casino, and Kabaddi markets — all in PKR.
SSL-256 Encrypted | 21+ only | Licensed Operator | Play Responsibly